Return request

Dear Shopoutlet24 customer

You would like to return an item/product you purchased from us! **Please note** that a return can only be made if the following criteria are met.

1. Item/product is undamaged etc.

2. Product: Protein or supplements (food supplements) are unopened etc.

3. We guarantee returns for clothing that was purchased incorrectly (fit, size, product defect), etc.

4. Item/product was delivered incorrectly or content was delivered damaged

If all criteria are met, nothing stands in the way of returning your item. Follow the return instructions as follows:

Return Instructions

**Send return request**

Click the profile icon in the shop navigation. Or go to the cancellation policy or a returns page and request a return. Or click on the ** return link **

1. Log in to your account:

1. Enter your email address in the Email field, then click Next .

2. In your email account, open the email sent from our store and copy the six-digit verification code in the email.

3. Go back to the online shop and enter the six-digit confirmation code .

2. Click on the order you want to submit the return for. 3. If your order includes more than one item, select the items you would like to return.

4. Select a return reason and add a note for the store.

5. Click on **Request a return**. If your return request is approved and shipping is required, you will receive an email with shipping instructions and a return label.

If the product has been returned, you will receive a refund.

You can start your return here.

Yes, I would like a return request: Click on Next